Zimbabwe regulates the import and use of wireless and telecom equipment to ensure proper spectrum use and protect public safety. The main regulatory body is the Postal and Telecommunications Regulatory Authority of Zimbabwe (POTRAZ). Electrical and electronic products may also be subject to oversight by the Standards Association of Zimbabwe (SAZ).
1. Type Approval for Wireless and Telecom Devices
Any equipment using radiofrequency (RF)—such as mobile phones, routers, Bluetooth devices, and wireless modules—requires type approval from POTRAZ before entering the Zimbabwean market.
The approval process includes:
- Application submission via a locally registered representative or importer
- Submission of technical documents:
- Frequency and power specifications
- CE, FCC, or other international test reports
- Product user manuals and photos
- Administrative evaluation by POTRAZ
- Issuance of type approval certificate
Local testing is not required, and international certifications are often accepted as a basis for approval.
Certificate validity: Typically valid for 3 to 5 years
Typical lead times: 4 to 6 weeks, depending on documentation completeness and product type
2. Electrical Safety and EMC Compliance
Zimbabwe does not have a centralized, mandatory electrical safety certification system for all products. However, certain categories—like home appliances, power adapters, and lighting equipment—may require conformity with international standards.
SAZ may be involved in reviewing or issuing compliance documentation, and customs may request:
- CE or IEC test reports
- Declaration of conformity
- Product labeling and safety manuals (preferably in English)
Certificate validity: Depends on the scheme and product; may be reviewed per shipment or periodically
Typical lead times: 1 to 2 weeks if required documentation is available
Customs and Import Considerations
To import telecom or electronic devices into Zimbabwe:
- Obtain POTRAZ type approval for RF and telecom equipment
- Provide appropriate safety documentation for electronic goods
- Ensure user manuals and labeling are in English
- Work with a local representative or importer for submissions and customs clearance
Non-compliant products may face import delays or rejection at customs.
Closing remarks
Certification ensures not only regulatory compliance but also consumer trust and market access. Companies planning to enter the Zimbabwean market should budget time and resources for these approvals early in their go-to-market process. Getting certified in Zimbabwe is essential for legal importation and successful sales. Whether you're launching mobile phones, wireless devices, or household electronics—compliance is your passport to Zimbabwe.
Need help managing Zimbabwe approval? We are happy to guide you through it!
